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Microsoft Dynamics 365

Ingenious Results has more than 11 years of experience of implementing, customizing and developing solutions within Microsoft Dynamics 365. We have an immense collection of resources with vast skills and knowledge to ensure the success of your organization Dynamics application roll-out from the conception or existing / future enhancement.

Our experts are certified in most recent Microsoft Dynamics modules and back-end technology; including .Net, Azure (cloud), Java, SQL, SSIS, and other technologies that are depended and beneficial to the XRM platform.

Today’s customers are more informed and have higher expectations than ever before. Go beyond sales force automation with Dynamics 365 for Sales, enabling you to better understand customer needs, engage more effectively, and win more deals.

Offerings:
  • Sales
    • Go beyond sales force automation with Dynamics 365 for Sales, enabling you to better understand customer needs, engage more effectively, and win more deals.
  • Customer Service
    • Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction.
  • Field Service
    • Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.
  • Talent
    • Dynamics 365 for Talent enables exceptional experiences across employee attraction, engagement, development, and retention.
  • Project Service Automation
    • Dynamics 365 for Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.
  • Marketing
    • Find and nurture more sales-ready leads by moving beyond basic email marketing. Share one source of sales and marketing information through connected, automated processes for smarter decisions that maximize your marketing ROI.
  • Customer Insights
    • Using Dynamics 365 with Microsoft Azure, transform your data into timely and relevant information, inferences, and predictions that help your business succeed.

Pricing / Licensing:
  • Microsoft Dynamics 365 pricing
    • Enterprise Edition
    • Business Edition
View Pricing
Cloud Solutions
  • AWS
  • Microsoft
  • Heroku
  • Google Cloud
  • Joyent
  • Openshift
  • Linode
Ingenious Results teams are dedicated cloud computing enthusiasts to help organizations achieve their goals, business objectives by adopting, managing and enhancing cloud solutions. We offer specialized services around many PUBLIC, PRIVATE and HYBRID cloud strategies and solutions. Amazon Web Services (AWS), Microsoft Azure, IBM Cloud, VMware and Google Cloud Platform enterprise technology solutions are just few of them.
We offer professional cloud services and cloud consulting in order to find the right cloud platform for your needs. We understand your custom requirements, limitations and goals to offer you the optimum cloud solution from our global or local cloud infrastructures & platforms. We design, operate and monitor the cloud architecture custom to your needs!

Develop the Right Cloud Strategy

We believe an effective cloud strategy addresses People, Processes & Technology.

People — Who do we have in-house that can support current and future environments? Who are the stakeholders, and have they been properly included in decision-making? Who might be worthwhile external partners?

Processes — Are our processes efficient and effective? How do they correspond to our workloads? Are workloads and applications maximizing experience, output, and other organizational goals?

Technology — What existing technology is worth keeping, and what is worth leaving behind? What new technologies should be considered? How should technologies be combined for optimal interoperability?

Cloud Consulting

Our cloud advisory services lead your cloud program to success from inception. Based on your organization’s requirements and expectations, we will define and establish the optimum cloud solution, properly implement the technology and ensure a smooth transition to the cloud.

Cloud Architecture

We will collaborate closely with your teams to establish a solid local, hybrid or fully cloud infrastructure. Whether you have legacy systems, SaaS, mobile applications or simply local servers, we will design the optimum cloud infrastructure considering costs, operations, performance, security and other constraints.

Disaster Recovery

Disaster Recovery is not a one-time activity; it is an ongoing process from the time of strategizing the plan to managing it to maximize business continuity. We will design your cloud architecture for efficient business continuity strategy, based on your Cloud Security
Cloud is the future of digital business but complex architectures and the opportunity for misconfiguration leave you open to potential catastrophic risk. We identify suspicious activity immediately, delivering real-time visibility at cloud scale. By integrating and contextualizing suspicious events into a unified analytics and investigation environment, Ingenious Results responds with confidence and speed.
IT Consulting
  • ERP Enterprise resource planning (ERP) is an industry term for the broad set of activities that help an organization manage its business. An important goal of ERP software is to integrate back office business processes and facilitate the flow of information within an organization so business decisions can be data-driven.
  • SharePoint (CMS {Content Management System} / ECM (Enterprise Content Management)
  • Information Security

    Tools and Techniques about Information

    1. Security Standards:
    2. DoD 8570
    3. CISSP
    4. IPSEC
    5. PCI Compliance
    • Access Control
    • Telecommunications & Network Security
    • Information Security Governance & Risk Management
    • Software Development Security
    • Cryptography
    • Security Architecture & Design
    • Security Operations
    • Business Continuity & Disaster Recovery Planning
    • Legal, Regulations, Investigations, and Compliance
    • Physical (Environmental) Security


Emerging technologies and changing business models are driving a shift in the role of IT - from leveraging technology in support of the business, to the higher, more strategic goal of protecting and enhancing business value. Today, it is critical that you have strong IT processes and practices to ensure the alignment of IT and business strategy and to drive excellence through the IT infrastructure and the operations it supports.

Investing in effective IT consulting helps make sure that you can meet these challenges head on. IT demands may change as technology develops but the end goal is the same: forming IT policy to meet business objectives. 

With our global IT consulting practice helps CIOs and IT leaders design and implement advanced solutions in IT governance, security, data management, applications and compliance. We work to address IT security and privacy issues and deploy advanced and customized application and data management structures that not only solve also add value to organizations. Technology will drive your future, with Protiviti you can be confident it takes you where you want to go.


  • Many business owners don't have a trusted technology advisor to help them formulate their growth and IT strategies. Ingenious Results has the experience and expertise to help you:
  • Create an IT budget to ensure that your network infrastructure meets all your company's needs
  • Ensure operational efficiencies


  • Your evaluation will be conducted by an experienced Senior IT consultant using an array of diagnostic tools second to none. He or she will be onsite for a portion of the engagement but will conduct several tests (and evaluate the findings) remotely. 

    The results of the assessment will be presented in a comprehensive report which includes an easy to reference executive summary. We deliver full documentation for baseline and compliance purposes. This report undergoes peer review by another senior network engineer, and is written in business English, not technical jargon. 

    Most important, our findings are clearly prioritized in a handy red-light, green-light format so that you can easily separate for budgetary and planning purposes. 
  • Data Storage: SAN, permissions, performance, accessibility, availability
  • Networking Infrastructure/Carrier Services: ISP, network switching, wireless, cabling and connectivity, LAN/WAN, warranty/support
  • Cloud Services: Compliance, availability, accessibility, service delivery models
  • Business Services/Applications: Collaboration and messaging, financial management, CRM, Active Directory/directory services, business intelligence, file/print sharing
  • Disaster Recover/Business Continuity: RTO and RPO, DR planning/readiness, business and impact analysis, backups
  • Network Security: RTO Password policies, anti-virus, anti-spam, firewall, content filtering, physical security
  • Risk: Risk identification, risk analysis


  • After the assessment, we will provide a detailed report that outlines the current state of your technology and offers detailed recommendations for improvement. 

    Benefits of an IT Assessment:

  • Rapid growth and expansion
  • Post-merger integration
  • Regulation and compliance requirements
  • Changes in the competitive landscape
  • Globalization
  • Cost-reduction
  • Disaster Recovery Planning

    Ingenious Results disaster recovery services help you protect your key business data while maintaining productivity and limiting financial losses during an outage. Planning steps include:
  • Evaluation & Consultation: We will evaluate the strengths and weaknesses of a company’s systems, its areas of vulnerability and possible threats, and identify other areas of potential risk.
  • Plan Design: Based on our evaluation, we will design a business continuity and data disaster recovery plan that will be optimized for your company.
  • Implementation & Testing: Ingenious Results will implement the plan and formalize an ongoing testing and validation process to ensure your business continuity plans adapt to the company’s needs over time.
  • Compliance

    Go beyond traditional compliance solutions with services that help to reduce your risk by addressing your organization’s unique opportunities and challenges. Our consultants assess and guide remediation of compliance gaps to help you focus on relevance of controls, time and budget to areas that add the most value or reduce risk.
  • Federal Information Security Management Act (FISMA)– We can work with your organization to ensure you are compliant with FISMA standards and capable of passing an upcoming audit
  • Health Insurance Portability and Accountability Act (HIPAA) – Under a signed Business Associate Addendum, we can provide an assessment of your environment to ensure compliance with HIPAA regulations to protect patient confidentiality
  • Federal Risk and Authorization Management Program (FEDRAMP) – We leverage our cloud partners to help ensure cloud solutions meet strict FEDRAMP compliance standards
  • National Institute of Standards and Technology (NIST) Special Publication 800-171 – We understand and adhere to these regulations, and can help ensure confidentiality on controlled unclassified information (CUI) and other sensitive information
  • Payment Card Industry (PCI) Data Security Standard (DSS) – We can conduct an audit and advise on the necessary next steps your organization should take to achieve compliance
  • Personally Identifiable Information (PII) – We can scan your network to uncover unprotected, sensitive data, and conduct a privacy audit in accordance with NIST Special Publication 800-122
  • Additional compliance, includes: ISO, BITS, CFR 21 Part 11, and more
  • IV & V Services

    It is important for both private and public sector organizations to find a third party that can conduct independent verification and validation (IV&V) throughout the project life cycle. By auditing the primary vendor’s deliverables and project management processes, we proactively protect your organization’s interests. Our independence allows us to take an objective view while identifying high-risk areas early in the project, so you can mitigate risks and prepare contingencies.
  • Verification – Determining whether the project adheres to project management disciplines and is performed according to the project plan. Verifying adherence through an independent examination of project documents and other evidence.
  • Are there defects in the design or code that cause unexpected results or fail to cause expected results with the import or export of data, user interface or hardware performance?
  • Does the software function and perform as expected?
  • Are we building the system correctly?
  • Are applicable industry and best practices and standards being employed?
  • Validation – Determining whether the project deliverables and results meet the objectives and ensuring that the end product meets the project’s documented performance outcomes and requirements.
  • Is the application internally complete, consistent and sufficiently correct to support the next phase?
  • Does the system satisfy business and operational requirements?
  • Are we building the right system?
  • Are we following the defined process and executing to defined standards?
  • The ROI of IV&V

    Benefits of IV&V include reduced defect creation, increased defect detection, risk mitigation and greater visibility at the financial, managerial and subject-matter level. This level of visibility is essential as a defect will always increase in cost as it moves through the implementation phases. While full-phase IV&V development costs 3- to 4-percent of total project costs, the cost savings realized through early detection can be more than twice the cost of the IV&V work itself.

    Get started on your project today!